PRIVACY POLICY
At Rollers and Revellers (rollersandrevellers.com), we are firmly committed to respecting and protecting the privacy rights of our users and visitors. Your trust is important to us, and we are dedicated to safeguarding your personal data in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legal frameworks. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Introduction
Rollers and Revellers values your privacy and is committed to handling your personal data transparently, securely, and lawfully. We understand the importance of data protection and strive to implement best practices that minimize data collection and maximize user control. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through rollersandrevellers.com and describes your rights and choices concerning your personal data.
2. Scope and Data Controller
This Privacy Policy governs the processing of personal data collected through rollersandrevellers.com, including but not limited to browsing, making purchases, creating accounts, and communicating with us. For the purpose of applicable data protection laws, Rollers and Revellers is the data controller responsible for determining the purposes and means of processing your personal data.
For inquiries regarding our data processing activities, please contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes information about how you interact with our website such as pages viewed, time spent, interactions, referring URLs, browser type and version, IP address, access times, and session diagnostics.
b) Account Data
If you register or create an account, we collect your name, email address, phone number, mailing address, and password information.
c) Profile Data
Encompasses user preferences, wish lists, order history, recently viewed products, saved items, and behavior-based activity.
d) Communication Data
Covers correspondences such as customer service requests, complaint submissions, chat logs, email history, and other exchanges initiated by you.
e) Technical Data
Relates to the devices and systems you use to access the website, including operating system, hardware model, device identifiers, browser plug-ins, language settings, and network diagnostics.
f) Transaction Data
Comprises payment details (processed via secure third-party processors), order information, shipping address, and billing details.
g) Preference Data
Relates to your consent choices, marketing and newsletter opt-ins, and expressed interests in our products or events.
4. Legal Bases for Processing
We process your personal data based on the following lawful grounds as defined under the GDPR and similar regulations:
– Consent: Where you have explicitly given permission for us to process your data for specific purposes, such as receiving marketing communications.
– Contractual Necessity: Where processing is necessary to fulfill a contract with you, such as order fulfillment or account management.
– Legal Obligation: Where processing is required for compliance with legal obligations, including tax and accounting regulations.
– Legitimate Interests: Where our lawful interests (e.g., improving service functionality, securing our platform, fraud prevention) are not overridden by your rights and freedoms.
5. Your Rights
You have the following rights in relation to your personal data:
– Right to Access: Obtain confirmation on whether your data is being processed and request a copy of your personal data.
– Right to Rectification: Have inaccurate or incomplete data corrected.
– Right to Erasure: Request deletion of your personal data under certain conditions (“Right to be Forgotten”).
– Right to Restrict Processing: Temporarily or permanently limit the processing of your data.
– Right to Data Portability: Receive a structured, commonly used, and machine-readable copy of your data for transfer to another controller.
– Right to Object: Object to processing based on our legitimate interests or to direct marketing.
– Right Against Automated Decision-Making: Not be subject to decisions based solely on automated processing with significant effects.
To exercise any of your rights, please contact us at: [email protected].
6. Security Measures
We recognize the importance of securing your data and have implemented physical, technical, and administrative safeguards to protect it. These measures include, but are not limited to:
– Data encryption using industry-standard protocols.
– Limited access controls based on role-based permissions.
– Continuous monitoring and regular backups.
– Staff training programs on information security awareness and data protection obligations.
While we take reasonable measures to secure your data, no system is entirely infallible. We encourage you to use strong passwords and regularly update login credentials.
7. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA) or your home jurisdiction. Where such transfers occur, we implement appropriate safeguards, including the use of standard contractual clauses approved by the European Commission and other lawful mechanisms to ensure your data remains protected under equivalent standards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes:
– Account Data: Retained as long as the account is active, and up to 7 years after closure.
– Transaction Data: Retained for a minimum of 7 years to comply with legal and financial documentation requirements.
– Communication Data: Retained for up to 3 years from the date of last correspondence.
– Technical and Usage Data: Anonymized or deleted within 12 months.
– Marketing Preference Data: Retained as long as you remain subscribed or until consent is withdrawn.
Where applicable, we will securely delete or anonymize data once it is no longer required.
9. Cookie Policy
We utilize cookies and similar tracking technologies to enhance your user experience on rollersandrevellers.com. These include:
– Essential Cookies: Required for basic site functions (e.g., shopping cart, secure login).
– Functional Cookies: Enable enhanced functionality, such as username recall and language preferences.
– Analytical Cookies: Help us understand how users interact with the site, allowing performance optimization.
– Performance Cookies: Measure response times and diagnose issues, contributing to site stability.
10. Cookie Management & GDPR/CCPA Compliance
You have full control over your cookie preferences. On your first visit to rollersandrevellers.com, and at any time thereafter, you can manage your cookie settings through our Privacy Preferences Center.
Under GDPR and CCPA, you have the right to:
– Opt out of non-essential cookies.
– Obtain clear information on cookie usage.
– Revoke cookie consent at any time.
We do not sell personal information collected through cookies. California residents have the right to opt out of the “sale” of personal information, as defined under the CCPA. To manage your preferences or request further information, visit our Cookie Preferences panel or contact us directly.
11. Children’s Privacy
We do not knowingly collect or process data relating to individuals under the age of 13. If we discover that personal data has been collected from a child without verified parental consent, we will promptly take appropriate steps to delete such information. If you believe a child under 13 has submitted personal data to rollersandrevellers.com, please notify us at [email protected].
12. Changes to This Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in legal requirements, technology, and our services. Material updates will be posted on this page, and where legally required, we may notify you through appropriate digital channels. Continued use of the website following any such changes implies acceptance of the updated terms.
13. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us using the details below:
Rollers and Revellers
Email: [email protected]
Website: https://rollersandrevellers.com
We are fully committed to respecting your privacy rights and ensuring our data practices comply with both the letter and spirit of applicable data protection laws. Please reach out to us if you require clarification, wish to exercise your rights, or have any concerns regarding our privacy practices.